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logo Posted: Tuesday, October 24, 2023

The Guild and its Members bring home gold

On Friday, October 20th, The Guild of Property Professionals achieved an extraordinary three-peat victory, clinching the prestigious ESTAS award for Best Agency Network for the third consecutive year. This remarkable achievement was based on the collective ratings garnered by participating Guild agents from homeowners across the United Kingdom, utilising the esteemed ESTAS review platform. The Guild's network amassed a staggering 13,000 ESTAS reviews, boasting an impressive average customer service rating of 96.6%, a testament to the network's steadfast commitment to excellence.

 

Iain McKenzie, CEO of The Guild of Property Professionals, expressed his elation, stating, "We are delighted to once again receive this accolade, a tribute to our Members' indispensable contributions to the property industry. We take great satisfaction in knowing that our Members consistently deliver outstanding service to their clients.”

The Guild team at the ESTAS 2023

In addition to the Best Agency Network 2023 award, The Guild also walked away with the Supplier Award for Best in Sector 2023, Agency Network as rated by agents, another remarkable achievement. Commenting on the win, McKenzie says, “We are really proud of this award. Our passion lies in supporting independent property professionals, continuously providing them with the tools, services, and support necessary for thriving and delivering exceptional customer service, regardless of market conditions. Our primary objective is to empower our network to excel, expand their market presence, enhance revenue, reduce costs, and maintain compliance - these core principles guide our organisational decisions."

 

The 20th anniversary of the ESTAS marks their dedication to spotlighting some of the finest estate and letting agents in the UK, exclusively determined by feedback from customers who rate the service levels delivered by agents at the end of property transactions. At the event, Guild Members garnered a total of 137 ESTAS accolades, including gold, silver, and bronze awards, as well as numerous regional and Best in Postcode honours. The coveted title of Guild Agent of the Year 2023 was awarded to C residential. See the full list of winners at the bottom of this blog.

Guild Members on their way to the awards in London

 

McKenzie acknowledged the numerous challenges faced over the past year, including economic pressures, interest rate hikes, and the cost-of-living crisis, which impacted countless households. He commended agents for rising to the occasion and assisting people in their moves. "The ESTAS provides us with an opportunity to reflect on the remarkable work done by so many agents over the past year and celebrate property professionals who have excelled in providing exceptional service to their clients. The fact that these winners are chosen solely based on the service they deliver makes the ESTAS even more special. There is no greater honour in the industry than receiving an award judged by such high standards," he added.

 

Simon Brown, Founder of the ESTAS, emphasised the importance of prioritising customer service within the industry. He noted, "Over the last 20 years what we’ve created goes way beyond an annual awards ceremony. ESTAS is now a community of likeminded property professionals all focused on one mission – to deliver the best possible service they can to their clients. The ESTAS review and awards platform plays a vital role in building consumer trust."

 

McKenzie concluded by celebrating the fantastic achievement of Guild Members being recognised at the ESTAS, highlighting their unwavering commitment to excellence in customer service.

 

Full list of winning Guild Members;

Adams & Jones Estate Agents - Lutterworth

Best In Postcode

Adams & Jones Estate Agents - Market Harborough

Best In Postcode

Sales Regional Award East Midlands 

Landlords Regional Award East Midlands (Leics, Northants, Rut)

Adams Estate Agents Runcorn

Best In Postcode

Adams Estate Agents Stockton Heath

Best In Postcode

Adams Estate Agents Widnes

Best In Postcode

People Award - Neil Barrett

Andrew Coulson Property Sales & Lettings

Best In Postcode

Sales Regional Award North East

Anthony Flint

Best In Postcode

Barbers Market Drayton

Best In Postcode

Landlords Regional Award West Midlands 

Barbers Wellington

Best In Postcode

Belgarum

Best In Postcode

Bentons

Best In Postcode

Landlords Regional Award East Midlands 

Tenants Regional Award East Midlands

C residential

Best In Postcode

Guild Agent Of The Year

Sales Grand Prix - Best Estate Agent Office In The Uk 2023

Sales Regional Award West Midlands 

Working Together Better 

Chelton Brown Northampton

Best In Postcode

Sales Regional Award East Midlands 

Tenants Regional Award East Midlands 

Clifton & Co Estate Agents Hartley

Best In Postcode

Comyn & James

Best In Postcode

Cook Residential

Best In Postcode

Sales Regional Award Southern 

People Award - Katrina Kirk

Cooke & Co

Best In Postcode

Corbens

Best In Postcode

Drivers & Norris

Best In Postcode

Sales Regional Award London (North)

Landlords Regional Award London (North)

Tenants Regional Award London (North)

Ferndown Estates

Best In Postcode

Landlords Regional Award West Midlands 

Fortnam Smith & Banwell Charmouth

Best In Postcode

Foundation Estate Agents

Best In Postcode

George David & Co

Best In Postcode

Graham Butt Estate Agents Littlehampton

Best In Postcode

Graham Butt Estate Agents Rustington

Best In Postcode

Sales Regional Award South East

Greenwoods Property Centre

Best In Postcode

Sales Regional Award South West 

Harris Shields Collection

Best In Postcode

Landlords Regional Award Yorkshire

Heather & Lay Estate Agents Falmouth

Best In Postcode

Home Finders Swindon

Best In Postcode

Landlords Regional Award Southern

Tenants Regional Award Southern

Homesearch Limited

Best In Postcode

Sales Regional Award London West

Tenants Regional Award London West

Hunter Campbell Ballyclare

Best In Postcode

Sales Regional Award N Ireland

James Millard Independent Estate Agents Westerham

Best In Postcode

Kingham Property Specialists

Best In Postcode

Sales Regional Award N Ireland

Kingsleigh Estate Agents

Best In Postcode

Sales Regional Award South East (Essex)

Lamborn & Hill

Best In Postcode

Living Spaces

Best In Postcode

Lumley Estates

Best In Postcode

M&M Estate And Letting Agent

Best In Postcode

Landlords Regional Award South East 

Tenants Regional Award South East 

Millers Estate Agents

Best In Postcode

Morris Marshall & Poole Aberystwyth

Best In Postcode

Morris Marshall & Poole Llanidloes

Best In Postcode

Morris Marshall & Poole Llanidloes

Best In Postcode

Morris Marshall & Poole Newtown

Best In Postcode

Morris Marshall & Poole Tywyn

Best In Postcode

Morris Marshall & Poole Welshpool

Best In Postcode

Mundys Property Services Market Rasen

Best In Postcode

Sales Regional Award East Midlands 

Nest Estate Agents

Best In Postcode

Newby & Co Estate Agents

Best In Postcode

Norman F Brown Bedale

Best In Postcode

Sales Regional Award Yorkshire (North)

People Award - Simon Davies

Northgate Estate Agents

Best In Postcode

Sales Regional Award North East

Landlords Regional Award North East

Tenants Regional Award North East

Paul Fenton Estate Agents

Best In Postcode

Peter Morgan Bridgend

Best In Postcode

Peter Morgan Maesteg

Best In Postcode

Sales Regional Award Wales South

Peter Morgan Neath 

Best In Postcode

Sales Regional Award Wales South

Landlords Regional Award Wales

Tenants Regional Award Wales

Property People (North Belfast)

Best In Postcode

Landlords Regional Award N Ireland

Tenants Regional Award N Ireland

Renton & Parr

Best In Postcode

Robert Leech Estate Agents Reigate

Best In Postcode

Shinerocks

Best In Postcode

Stephen Tew Estate Agents

Best In Postcode

Taylor & Co

Best In Postcode

Sales Regional Award Wales South

Taylor Milburn

Best In Postcode

Taylor Robinson Estate Agents

Best In Postcode

Landlords Regional Award South East (Sussex)

Tenants Regional Award South East (Sussex)

People Award - Ben Cannon

Town & Country Southern

Best In Postcode

Tylers Property Partnership Histon

Best In Postcode

Tylers Property Partnership Newmarket

Best In Postcode

White & Guard Bishops Waltham

Best In Postcode

Sales Regional Award Southern 

Whitehornes Banner Cross

Best In Postcode

Wilkes-Green & Hill

Best In Postcode

Williams & Goodwin The Property People Bangor

Best In Postcode

Williams & Goodwin The Property People Holyhead

Best In Postcode

Sales Regional Award Wales North

Williams & Goodwin The Property People Llangefni

Best In Postcode

Williams Estates Denbigh

Best In Postcode

Sales Regional Award Wales North

Landlords Regional Award Wales

Williams Estates Mold

Best In Postcode

Williams Estates Prestatyn

Best In Postcode

Sales Regional Award Wales North

Landlords Regional Award Wales

Tenants Regional Award Wales

Williams Estates Rhyl

Best In Postcode

Williams Estates Ruthin

Best In Postcode

Wood & Pilcher Crowborough

Best In Postcode


Wood & Pilcher Heathfield

Best In Postcode

Wood & Pilcher Tunbridge Wells

Best In Postcode

Woodhead Oswestry Sales & Lettings

Best In Postcode

 

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