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Deposits

We've got it covered!

Whether you’re a landlord or a tenant, it’s important that you know the deposit will be safely protected with the Deposit Protection Service (DPS). If you’re a landlord who prefers to manage your own let, we can safely transfer the deposit to your own approved scheme. A deposit is usually one month worth of rent and is payable upon or prior to signing of the tenancy agreement.

At the end of every tenancy both landlord and tenant may be required to agree on any deductions before monies can be returned from the DPS. It is important for the landlord to consider fair wear and tear, but if deductions are to be made, then it is up to the landlord to demonstrate that damage or wear has been caused by the tenant. If this cannot be proved then there can be no deduction. In the event of a dispute where tenants and landlords can’t agree on how much should be deducted from a deposit, the DPS offer a free Alternative Dispute Resolution (ADR) service.

The Property Ombudsman
Deposit Protection Service
Client Money Protect
Deposits
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Read What Our
Customers Say

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If all estate agents were like you the world would be a better place! Thank you for selling our home for your help and your personal service. Seasons Greetings
Martin & Jill

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Dear Lorraine, Many, many thanks for all you have done for us in the past few weeks. Sutherland Reay are lucky to have you! Sending our best wishes to you, especially, and to all the staff at...
Mary

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I felt I had to say how pleased I am and what a professional service Megan and Helen have provided. I am really happy with the tenant they found for me and the landlord pack and documentation is...
Mrs G

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I have nothing but praise for your letting service. I found it to be an excellent balance between professionalism and friendliness which is hard to find these days. My paperwork was ready when...
Claire

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Paul and Lorraine, Huge thanks for selling the house! and for being the best estate agents in the area. Many thanks.
Dave & Jeanna

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Helen, We’ve been really happy with Sutherland Reay as our letting agent. We found you guys really easy to contact, professional, clear and always cheerful. I think you did such a good job...
John

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Thank you for finding us our new home and helping make the move smooth and easy for us. We’re now settling in with our new puppy and are very happy here.
Huw & Lini

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Lorraine, Thank you so very much for all you did to complete our purchase. We love it despite all the jobs we want to do! It really feels like home. You worked so hard for us and the vendor and...
Wendy, Stuart and Jessie the cat

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Hi Helen, I am actually fixed up with a flat now, but I would like to say out of all the estate agents I registered with, you have been the most courteous and proactive, I would have no...
Ian

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Thank you for your efforts to sell our house in New Mills and all your support.
Mrs W

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I would like to take this opportunity to thank you all for selling my mum’s house. You dealt with it all really professionally and I appreciated being kept up to date at all times. You are...
Susan C

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Just to say thank you for helping us sell our house last year… especially Lorraine for being so helpful and positive.
Emma, Steve, Lisa and Ollie

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Thank you very much for all your hard work, and for being so sympathetic, encouraging and understanding. I am in my new home and I like it!
Ken

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Hi Amy, Just want to let you know that we have completed on 28 Wood Gardens and we are collecting the keys from your Chapel branch after 5pm. Hilary must have kindly got in touch with her...
Caroline

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Lorraine. I just wanted to say you gave a very professional service and helped the process of moving house pass smoothly; I would recommend you for future commissions.
Mr G BSc (Hons) ICIOB

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We’re very pleased by the work of Sutherland Reay. Outstanding: friendly and professional service from beginning to end. The valuation was spot on and buyers were found very quickly....
Simon

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Thank you very much for all your effort and professionalism to achieve the successful sale of my house. Very happy that we chose Sutherland Reay as our agents, and will definitely be in contact...
Julia & Darren

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Hi Peter. Just wanted to say a big thanks for your help getting us moved in. Really appreciate your persistence to get things done quickly. Thanks again. Best wishes.
Lauren & Jacob

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Hi Peter. That is absolutely fantastic. Many thanks to you, the Sutherland Reay team and Mrs H for everything you have done and assisted with in the past 2 and a bit years. As a collective you...
Matt

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Thank you so much for all of your help and advice to make sure my sale went through. Your guidance & suggestions definitely made a difference in ensuring that I could move into my new...
Alison

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I want to say a huge thank you to Sutherland Reay for the professional service they provided in recently selling our property. From start to finish the service they gave was outstanding and...
Cathy

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We just wanted to drop you a line to say thanks for all of your help with our move. We’re glad to finally be in and you guys made it as seamless as possible. Thanks,
Mike

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Collected my keys today, I am really pleased with the house, I know it needs a few bits doing to it… but I am confident it’s going to be perfect for me after I’ve done this. I...
Vicki

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Just a quick note to thank you for your perseverance in bringing about a successful sale of the above mentioned property. It took a while but got there in the end.
Paul

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Dear Alex and everyone else at Sutherland Reay. Now that my house selling and buying is complete I just wanted to thank you for all your hard work throughout the process. You made the whole...
Samantha

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Thanks for all your help and support throughout the process of me buying the house, I really appreciate it and I’ll be sure to recommend your services in the future.
Hayley
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How Much is Your Property Worth?

How Much is Your Property Worth?

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